US Diagnostics Center (USDC) operates in the field of relationship DNA testing, offering services such as paternity and extended family analysis through a laboratory model designed to combine scientific discipline with accessible client systems. Founded by Dr. Todd Lewis, the company reflects a structured, process-oriented philosophy shaped by years of laboratory leadership and quality oversight experience.
Dr. Lewis traces the company’s foundation to his earlier work in senior laboratory environments, where he was involved in quality assurance, regulatory compliance, and operational evaluation. While DNA testing methodologies are highly standardized and scientifically validated, he observed that client perception often hinged on factors beyond technical precision. Communication gaps, unclear timelines, and limited visibility into the testing process frequently shaped how individuals experienced the service.
“The science behind DNA testing is highly structured and validated,” Dr. Lewis explains. “But the experience surrounding that science plays a major role in how people interpret and trust the results.”
USDC provides both direct-to-consumer testing and laboratory support for partner organizations. For individual clients, the process typically begins online, followed by the shipment of a cheek swab collection kit. Once samples are returned, barcode tracking systems, identity verification steps, and digital registration protocols are used to align each submission with the appropriate case file before analysis begins.
Within the laboratory, Dr. Lewis emphasizes layered verification procedures. Samples move through multiple validation stages, including independent review processes, before a report is finalized. Results are then delivered through a secure digital portal, a system designed to provide structured access while reducing uncertainty during sensitive personal inquiries.
In addition to consumer-facing services, USDC functions as a backend laboratory partner for organizations that coordinate their own client relationships. In this dual-channel model, partner organizations manage intake and communication, while USDC performs the analytical testing. The structure allows the laboratory to serve both individuals and institutional networks without duplicating front-end systems.
Operational visibility remains central to the company’s framework. Through portal-based tracking tools, clients can monitor progress in real time. Automated status updates help streamline communication, while support staff remain available for direct assistance when necessary. Dr. Lewis views these systems as a way to address common friction points he observed earlier in his career.
The company’s operational design is also influenced by collaborative scientific leadership. Dr. Lewis notes that working alongside an experienced laboratory director with decades of forensic and relationship testing experience has contributed to USDC’s institutional knowledge and procedural architecture.
Currently in its early growth phase, USDC is focused on strengthening infrastructure, refining workflows, and expanding credentialing pathways. The laboratory is pursuing accreditation through AABB, a step that could broaden the contexts in which its testing services may be utilized, including legal and administrative applications.
Looking forward, Dr. Lewis outlines potential expansion into areas such as immigration-related relationship verification, where DNA testing may be voluntarily submitted to support documentation review processes. He frames these initiatives as long-term objectives aligned with regulatory standards and responsible scaling.
From an organizational standpoint, he views the current stage as foundational. “We are building the infrastructure first,” he says. “Technology, validation systems, and communication pathways must align before meaningful growth can occur.”
Through that phased approach, US Diagnostics Center positions itself within the laboratory services landscape with an emphasis on procedural accountability, operational clarity, and client visibility at every stage of the testing process. In Dr. Lewis’s view, sustained trust emerges not from marketing claims, but from consistent execution and transparent systems.
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